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Fircroft Services Limited

17 Woodcote Valley Road, Purley CR8 3AL

 0208 668 7676

Care Explained


It's important that you understand the type of care you need before you make the step of choosing a care home that is right for you. If at any stage you have questions about care and the options open to you, whether at Fircroft Services Limited or anywhere else, call us on 0208 668 7676, and our dedicated staff will be happy to help.



Residential Care:


The term residential care refers to the delivery of personal care within a residential setting. It is for those who can no longer manage living on their own even with assistance from home care agencies or relatives. There are many reasons why residential care may be needed. Residents can expect 24 hour assistance with the following:


  • •   Washing and bathing
  • •   Dressing
  • •   Getting in and out of bed
  • •   Eating meals
  • •   Using the bathroom
  • •   Taking Medication
  • •   Making drinks and snacks


The above are just a few types of the help that Fircroft Services Limited provides. Residents can expect to live in a comfortable environment where they can feel at home, have their meals freshly prepared and laundry and cleaning taken care of. Above all, carers are there not just to deliver personal care, but to support our residents' social and emotional needs, so their lives are enhanced instead of feeling lonely or isolated.



Nursing Care:


Nursing care is the same in its approach as residential care, with the additional benefit of round-the-clock assistance from a qualified nurse. Those who have spent long periods in hospital are usually assessed as needing nursing care. Each resident who requires our Nursing Care Service benefits from the same in-home facilities available to the Residential residents. The fees charged in nursing homes are usually higher than those in residential homes; however the NHS makes a nominal contribution towards these fees for the nursing aspect of the care provided



Respite Care:


Respite care is available for individuals who need short term care for between one to four weeks to enable a full time carer to have a rest or holiday, or in the event that the carer themselves becomes ill temporarily. Some care homes have rooms specifically reserved for respite care; other homes only offer this service if there is a vacant room available. Respite care can be provided as a one off stay or for more frequent stays.


Sometimes on discharge from hospital, many people require additional care to start the recovery process. Some individuals or families require the services of a care home and would like to try for a short period to ensure the resident is comfortable before making a longer-term commitment.



Dementia Care:


The term Dementia is used to describe the symptoms that occur when the brain is affected by specific diseases and conditions. Symptoms include loss of memory, confusion, problems with speech and understanding and differ from person to person.